Terms of Service

Last updated: August 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the FundClear platform, operated by Vovo Capital (Pty) Ltd, trading as FundClear ("FundClear", "we", "us"). By creating an account, running the Fund Readiness Diagnostic, or purchasing a document, you agree to these Terms. If you do not agree, do not use the platform.

2. What FundClear provides

FundClear is a South African technology and document-automation platform that provides digital document preparation services to businesses. Customers purchase business plans, financial projections, compliance documents, funder-specific application document packs, and related business documentation generated or prepared from the information they provide.

FundClear does not provide funding, loans, grants, investments, regulated financial advice, legal advice, accounting advice, or tax advice. FundClear is not a lender, funder, financial institution, investment manager, broker, agent, intermediary, attorney, tax practitioner, or accountant.

FundClear does not make funding decisions, submit applications on your behalf, or guarantee that any funder will approve your application. Your relationship with any funder remains directly between you and that funder, and funding decisions are made independently by the relevant bank, DFI, investor, or organisation.

3. Your responsibility to review documents

Documents are generated from the information you provide in your business profile. You are responsible for reviewing every document before submission to a funder, including:

  • Verifying all facts, figures, and financial projections for accuracy.
  • Completing any fill-in fields (e.g. director names, ID numbers, signatures) on template and legal documents.
  • Confirming the document meets the current requirements of your specific target funder, as funder criteria and forms change over time.
  • Obtaining independent legal, tax, or accounting advice for legal documents (e.g. shareholders' agreements, resolutions) and financial documents where appropriate.

FundClear documents are prepared to a professional standard but are not a substitute for independent legal or financial advice.

4. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity under your account. Notify us immediately at info@fundclear.co.za if you suspect unauthorised access.

5. Pricing and payment

  • All prices are quoted in South African Rand (ZAR) and are VAT-inclusive where VAT applies.
  • Payments are processed by the secure payment provider shown at checkout. We do not store your card or banking details.
  • Discount codes are subject to their stated terms, expiry, and usage limits, and may be withdrawn or changed at any time.
  • Once payment is confirmed, document generation begins. AI-generated documents can be regenerated as many times as needed within the same order at no extra charge.

6. Refunds and delivery

AI-generated documents are generated and made available after successful payment. Custom or human-prepared documents are delivered within the stated delivery timeframe shown at checkout. If we fail to deliver a paid document within a reasonable time of the stated delivery window, or a document cannot be generated due to a fault on our side, you are entitled to a refund of that order in accordance with the Consumer Protection Act 68 of 2008. To request a refund, contact info@fundclear.co.za.

7. Intellectual property

Once paid for, you own the specific document generated for your business and may use it for your own business or funding applications. FundClear retains ownership of its underlying platform, prompts, templates, and generation technology. You may not resell, redistribute, or use FundClear's document generation system to produce documents for other businesses without our written permission.

8. Acceptable use

You agree not to:

  • Provide false or misleading business information to generate documents intended to deceive a funder.
  • Use the platform for any unlawful purpose.
  • Attempt to interfere with, reverse-engineer, or gain unauthorised access to the platform.
  • Resell FundClear-generated documents as your own consulting output without disclosure.

9. Limitation of liability

To the maximum extent permitted by law, FundClear's total liability for any claim arising from your use of the platform is limited to the amount you paid for the specific order giving rise to the claim. We are not liable for any funder's decision to decline a funding application, for indirect or consequential losses, or for losses arising from inaccurate information you provided in your business profile. Nothing in these Terms limits liability that cannot lawfully be limited under the Consumer Protection Act 68 of 2008.

10. Privacy

Our collection and use of your personal information is governed by our Privacy Policy.

11. Termination

You may close your account at any time. We may suspend or terminate accounts that breach these Terms, engage in fraudulent activity, or misuse the platform.

12. Changes to these Terms

We may update these Terms from time to time. Continued use of the platform after a change takes effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the Republic of South Africa. Any dispute will be subject to the jurisdiction of the South African courts, without prejudice to any right you have to refer a consumer dispute to the National Consumer Commission or an accredited consumer protection body.

14. Contact us

Questions about these Terms can be sent to info@fundclear.co.za.